What is the Gramm-Leach-Bliley Act
The Gramm-Leach-Bliley Act requires financial institutions - which auto dealers are now considered - that offer consumers financial products or services like loans, financial or investment advice, or insurance - to explain their information-sharing practices to their customers and to safeguard sensitive data.
To be GLBA compliant, dealerships must communicate to their customers how they share the customers’ sensitive data, inform customers of their right to opt-out if they prefer that their personal data not be shared with third parties, and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.
- Each auto dealership must designate a ‘qualified individual’ who will serve as the overseer of their cybersecurity program and provide written reports to a governing board.
- They will need to conduct regular risk assessments of both their own security systems and the security systems of their vendors to ensure that all customer and client data is kept encrypted.
- They must implement safeguards to control the risks identified, such as identity and access management, encryption, and multi-factor authentication.
- They must test and monitor effectiveness of key controls, through practices such as continuous monitoring and vulnerability assessments.
- They must ensure that all employees are provided with security awareness training, updated as necessary to reflect risks.
- They must require their own service providers to maintain appropriate safeguards, through selection, contract requirements, and assessments.
- They must continue to adjust their security program based on the results of their monitoring and any changes to the business.
- They must establish a written incident response plan, outlining roles, responsibilities, and remediation actions taken in the event of an incident.
- Finally, the qualified individual must report, in writing, on the overall status of the security program.
What is AutoLeadStar Doing
AutoLeadStar is proud to be one of the very few companies in the automotive space that is ISO 27001 certified (for 3 years now!) this is top international standard of information security. Learn more about our certification and Data Security and Privacy at AutoLeadStar.
With regards to the FTC compliance and GLBA, AutoLeadStar can ensure the following:
- AutoLeadStar has a designated Chief Information Security Officer (CISO) to ensure thorough and consistent compliance with ISO data security standards.
- All our customer data is encrypted and siloed in separate databases.
- In accordance with our ISO certification, we conduct ongoing risk assessment on all our data services.
- We maintain separate permission levels for different dealership employees and different products and data sets those employees may/ may not have access to
- AutoLeadStar complies with the top standards and protocols for incident response as outlined in our ISO Certification (above and beyond this, we are committed to keeping the Dealership informed of any potential or actual security breach)
- AutoLeadStar conducts quarterly internal data security audits along with yearly external data audits conducted by local ISO reps.