The connect overview page is the best place for you to see what Connect is bringing to your dealership. It displays the most important metrics that you want to see in a clear and concise manner.
The date picker at the top allows you to filter the data results to the period of time that you want to see. The default range is set to the previous two weeks.
Metrics displayed
Website Visitors
Visitors Engaged By Connect
Leads - Leads converted on Connect
Chat - Requires Chat to be turned on
CRM Linked - Requires CRM Link
Sales - Requires CRM Link
Close Rate - Requires CRM Link
Phone Calls - Requires Click-to-call turned on
How is Connect engaging with users?
You are able to see how Connect engages with your users via 4 elements.
- Chat
- Top Performing Model
- Top Performing Modules
- Appointments
Each of these element blocks can be further broken down by device or language. The devices and languages displayed only represent the top 3 devices and languages on your website
