Summary
Quick React is a special module that allows your dealership to push important and timely messages to your visitors, to reflect dynamic changes in the market. A Quick React notification is shown to every visitor on their first page visit on your site. This allows you to communicate with your visitors, no matter what page they land on.
If a shopper clicks on the CTA of a Quick React notification, they are taken to a general Contact Us lead form, where they can leave any relevant information they would like for your dealership.
Current Quick React Message (Corona)
The current default Quick React message relates to your dealership’s response to the outbreak of the Corona Virus (COVID-19). While many customers may be concerned about physically being in your showroom while practicing social distance, this message assures them that they can still do business with you. This message can also be edited (see below for instructions). The current default message appears as follows:
Enabling Quick React
Quick React can be turned on in the modules page of the Settings in your dashboard. After turning it on, shoppers will immediately begin to see the new notification on the first page upon entering your site. The default text will be used unless it is edited by a shopper on the account.
Customize the Quick React Message
You may edit the default message of the notification in the settings for the module. There are three fields to edit: the Title, Subtitle, and CTA text.
Quick React Leads Inside Your CRM
Quick React leads will appear in your CRM just like any other AutoLeadStar leads. If you choose to receive ADFs with the module name in the Lead Provider field, leads will appear as AutoLeadStar/ Quick React. All of the relevant information will be included in the Comments section of the ADF (lead details, message, etc.).
If your dealership requires shoppers to choose between the Sales and Service departments for the Contact Us module, the same will be reflected on the Quick React module. This can be changed in the Modules page of your Connect settings.
If the setting is checked, shoppers will be required to choose which department they are contacting, and the lead will be sent to the appropriate address (Sales or Service) as entered in your Connect dashboard.
Redirecting Traffic from Quick React
We understand that in certain circumstances, you might want to direct traffic from the Quick React message to another URL, instead of to the native Connect form. For example, you might want to direct shoppers to your online store to complete their purchase online. In order to do so, you can simply choose this option in the Settings of the module, and provide the URL to which you'd like to direct traffic. Any time a shopper clicks on the CTA in Quick React, a new tab will open with the provided URL.
